Your feedback is important to us! If there's anything you'd like us to know about your experience, we'd love to hear about it. You can contact us by phone, email, or at the location nearest you on Vancouver Island, Powell River, the Sunshine Coast or Vancouver. Here's what a few of our customers have had to say about their experience with Modern Windows.
"Extremely satisfied with the sales and installation team. James in sales was attentive to our questions and concerns, and let us know what to expect and the time frame for the job. Grant the installer was fabulous, friendly and just got the job done."
"Really happy with my doors and windows, everyone involved was friendly, knowledgeable and I was very impressed with the quality and cleanliness of the installation."
Gonda Lekx, Qualicum, BC
"We love our new windows from Modern. They make our house look so much better. There is no more mold and wet, cold aluminum. The storm door is protecting our 1934 original wood door and it fits right in style wise. Best of all our home is quieter, warmer and more private. Thank you Modern and your excellent employees.We will be back later for a new back door and a storm door for it."
"Just want to thank you and especially Dennis for the time he took to make everything look so nice. He did a super job here!! I would definitely recommend Modern Windows to anyone who is looking to have new windows in their home. Well done!"
- Lynn Malner, Duncan BC
"Just wanted to thank you for the excellent service your company offered us. The whole experience was very impressive. The windows look great and the installer did an awesome job!! Everything was left very clean and the installation looks very professional. Thanks again for the great service."
- Mike Hildebrandt, Duncan BC
"They are marvellous!!! The inside finishing is fabulous! My thanks to Dave, Rob and Roger. Everyone was just helpful, friendly, professional and unbelievably good-natured. Thanks for a great job, very well done."
- Shelly Comb, Courtenay BC
"My wife Jane and I would like to thank you and all the staff involved in the installation of our new windows a few weeks ago. We are particularly impressed with the professionalism and skill of the installers, Roger, Bob and John the assisting carpenter. Everyone I came into contact with was friendly, knowledgeable and unfailingly civil. One can usually tell a great deal about the management of any firm by the way the rank and file operate. Your employees are deemed a cut above most others and do your firm proud. I already have and continue to tell my friends and neighbours of our satisfaction with Modern. Thank you again."
- Roland Tasse, Courtenay BC
"We would like to commend the work of Eric Stewart who just installed a Duradek for us. He has been one of the most meticulous workers we have had work on our house. He is hard working, conscientious and pays attention to detail. Nothing was too much trouble and he made sure everything was done properly. In addition, he was cheerful and pleasant to have around and he did a wonderful job of cleaning up. We are very pleased with our deck and the job Eric has done and would recommend this company because of him. Many thanks for sending us such a great installer."
- Ron and Sandi Ulmi, Courtenay BC
"We recently had windows and french doors installed in our home and wish to take this time to express our thoughts. Jerry was the installer and we found him to be a fully knowledgable employee. He is a very conscientious person, respectful and has a pleasant personality. He also ensures his tasks are done properly and efficiently. We are very pleased with the work he has done and would not hesitate to consider his services for further work if and when the need arises."
- Doug and Pat Jamieson, Courtenay BC
"We just wanted to say how pleased we are with our new windows. David impressed us with this sincerity and professional approach to his customers and his job. This is the main reason we bought your product. Gerry is an excellent installer and we are both very pleased with both the quality of his work and his thoroughness. The old windows were hauled away and the job site cleaned daily. His installation confirmed that we had made the right choice.
Thank you for a job well done and a great product. You can be assured we will highly recommend your company to anyone we know who is looking for a quality window. Thank you again."
- Bev and John Fortier, Comox BC
"The two young guys you sent did an excellent job that I am very happy with. They were organized and laid some effort into it, also polite and well spoken. They are a good advertisement for your company. Thanks!"
- Knud Rasmussen, Powell River BC
"We would like to thank you for your services. We are new to the Comox Valley and asked around for references. Two of our neighbors highly recommended you.
We had four quotes on the work that we required and yours was the best. Not the cheapest, but the warranty and the fact that installation was done by your own employee was very important. If there are any future problems, we want to deal with only one identity.
Jerry, the installer, was very good. We have stone/stucco siding and he was very careful with cutting and very meticulous with all other aspects of the installation. We appreciated his professionalism.
It has been a pleasurable experience working with your company and we will highly recommend you to others."
- Richard and Carol Jeans, Courtenay BC
"Just had to drop a line to thank you and that hard working Dennis for the beautiful new windows. The finishing on the outside and inside adds a lot of value to our home and to have had them installed so quickly was exceptional. Thank you for your excellent service and products."
- Cora and Suzanne Lemay, Duncan BC
"I wanted to let you know that our windows are installed and I am extremely happy with the job the guys did. They are part of your Courtenay crew I understand. They were easy to deal with, and did a beautiful job of finishing off each window inside and out. Please let them know that we are completely satisfied with job they did."
- Karen Dalzell, Powell River BC
"We would like to thank Modern for the job you've done at our place. Modern has exceeded my expectations - a rare event amongst contractors in the current building boom. We thought that Modern deployed excellent sub-contractors in Barrett & Brian and I can gladly say that these guys went the extra mile for us without ever having to ask. Gerry was always approachable and came up with many little solutions that gave me, as a Father of a young 4 year old boy, some peace with regards to the safety aspects of an "involuntary egress" from his bedroom window on the top floor. Great job you guys!! - Thank you very much.
Since this project has been completed without any undue trauma, we have subsequently budgeted for the replacement of our other windows as well and we'll get Mac to come and give us a quote in due time."
- Algy Goosen, Comox BC
"Just wanted to drop you a note to let you know how pleased I am with my new windows, skylight and patio door; and the people who installed them. They all look great and perform exactly as promised.
The two installers were excellent. They were professional, polite and efficient. When the job was done they completely cleaned up after themselves, and made sure the windows were spotless – you would never know they had been in the house.
Thanks again Paul. I am looking forward to replacing the rest of my windows next spring. "
- Mike Thompson, Nanaimo BC
"I wanted to tell you how happy we are with the finished windows! Your employees are friendly & courteous! The job was done quickly, without disruption of our daily lives.
Thank you so much."
- The Tarodi's, Lake Cowichan BC
"I had a DURADEK floor installed on my new deck here at home by a fellow named Richard who works for you organization. I wanted to pass along our complete satisfaction with the work he carried out. The fit and finish turned out better then we could have ever imagined. Richard is a true professional and was very willing to answer any questions we had during this very work intensive project. I would appreciate it if you would pass our sincerest thanks and gratitude to Richard for his meticulous professionalism that he bestowed upon our new deck. We are enjoying it very much. Thank you very much, Richard, sincerely."
- Jeanie & Steve Huffman, Courtenay BC
"I wanted to thank you so very much for all of your help on my window problem. The men did a great job -- I am so relieved and can confirm that the new window does not look streaked at all, nor does it have the distracting smoky, film look that the other had.
Thank you again for everything and your understanding. Please be assured that I would not hesitate to recommend your firm to my friends and clients.
Very best and kind regards.
Ps: It was a pleasure speaking with you when you called me in response to the problem."
- Sharon McKenzie, Campbell River BC
"I was away when my new windows were installed and I wanted to let you know that I'm very pleased with the outcome. It's amazing how they change the look and feel of the rooms. I'm especially impressed with the little obscure glass window in the basement suite bathroom - it makes such a difference to the amount of light there.
Also, it was good of your installer to take the old windows away and bring them to Habitat for Humanity."
- Victoria, Courtenay BC
"I'm sitting here looking out our sparkling clean fabulous new windows and I thought I would let you know how pleased we are. The first thing we noticed is how quiet our house is now. (When the girls aren't fighting)
You didn't over promise, kept to the schedule. Gave us the original quote several months later. The installers where friendly and knowledgeable. Rob actually vacuumed, which was fabulous. He also hung the blinds back up.
Getting the voucher to have the windows cleaned was exceptional.
No wonder you are still in business after all these years. BRAVO!"
- Carma Sacree, Powell River BC
"The windows are awesome! Thank you so much for the quick and quality installment. The crew was super friendly and super CLEAN! They paid a lot of attention to detail to ensure a job well done and done properly the first time. We really appreciate their hard work and friendly nature.
Overall a great job! We really enjoy looking out our new windows and patio door, especially in this nice weather.
Thank you again so much!"
- Michelle, Dave and Madden, Duncan BC
"Just a note about your crew. We found them to be polite, considerate, and conscientious. They worked well together, and took pride in their results. They were quick and neat. We were very pleased with the installation.
Should you, in the future, get another request from a "picky person" for references, you may use our names.
- Bill Jory, Duncan BC
"Thank you so much for the great job you ALL did in upgrading my home with new windows.
I'm very pleased with your product and your service. Your flexibility and promotions did not go unnoticed and I have already begun to recommend you to friends."
- Mara Klardi, Duncan BC
"Just wanted to let you know how very pleased we are with our new window and patio door. They are terrific and the installation process was excellent. I was apprehensive about new windows, etc, not knowing how much work we would have to do ourselves to finish off the moldings, trims, etc. It was all done, perfectly done, no mess. We walked in and would not have known that any renovation had been done, except of course for the wonderful 'new look'.
Thank you so much for your excellent service!"
- Marianne & Kevin Turley, Nanaimo BC
"Just wanted to let you know the two gentlemen Daryl and Ivan are amazing. They are very professional and great at what they do. I am so pleased so far and they're not even done yet. The windows look great.
Thank you so much."
- Kim Stevens, Duncan BC
"Along with telling you how very pleased I am with the look of these new windows, I would also like to pass on my compliments to the two technicians who installed these windows. They arrived on time, were polite, efficient, and did an amazing job of cleaning up. I am very happy and will pass on my recommendations to any neighbours I know in Arbutus Ridge who may be interested in having windows replacements. Next year, I hope to have four more windows installed, hopefully before the HST goes into effect, and I will definitely call you at that time.
- Audrey Richter, Cobble Hill BC
"Again, thank you for the wonderful windows, service, professionalism and friendliness of all the staff that have been involved with our transaction. It has gone so smoothly (a rarity these days) and incredibly appreciated and noted. I WILL spread your name!"
- Theresa Wright, Duncan BC
"Building our house was not the most seamless nor pleasant experience, that is all I will say about that, but there were bright spots that have consistently occurred along the way. The one company that has consistently lived up to our expectations and more often than not exceeded them has been Modern.
Sure we had some product issues (siding fading), installation issues, but each and every problem was never really a problem because it was never an issue that couldn't be taken care of fast enough by your crews. In a way I shouldn't use the word problem, because you never let any issue become one. That is amazing!
From replacing the entire siding on the house to fixing a leaking window today, there was never a question about "if" it needs fixing. It was dealt with in a timely fashion and never has there been a question of when it will be fixed. Your crew simply came out fixed what needed to be done in a friendly, professional way. The fact is that not all business owners in Powell River can say that they have the same professional and courteous attitude that your team promotes.
I wanted to thank you and let you know that your company has restored my faith in people in a way that had been sorely challenged."
- Ted Scheffler, Powell River BC